USB Flash Drive Data Recovery Blog

Providing expert advice on broken flash drive repair and flash drive data recovery.

Data Recovery or Extortion - How Some Data Recovery Firms Are Charging Unreasonably High Prices

Brian Ernst - Monday, October 05, 2009

Extortion (k-stôrshn) n. 3. An excessive or exorbitant charge.

A comment from one of our recent customers reminds me how some data recovery shops are charging outrageous prices knowing that many people will be willing to pay almost anything to get their important files back. Here’s what Bonnie Napton had to say (used with permission):

“I just want to THANK YOU for recovering these files! I was so upset when I was quoted nearly $1000 to recover them from the G.S. and for them to say it may not work even then.  So when you told me you may be able to do it, I was hopeful, but it seemed too good to be true.  As I am going through and opening the files, you have saved me from having to recreate and remember what I created over the last 5 years for professional and personal needs.  I couldn't be happier!  THANK YOU SO VERY MUCH!!!! I would recommend anyone to you!!”

$1,000 for a procedure that takes less than an hour to complete and requires only basic electronics repair equipment, and they might not even recover the data at that? Personally, I smell a rat. offers its customers USB flash drive data recovery for a flat rate of $99 for a 2-5 day service or $299 for next-day service.

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