USB Flash Drive Data Recovery Blog

Providing expert advice on broken flash drive repair and flash drive data recovery.

Flat Rate Pricing Explained

Brian Ernst - Tuesday, June 08, 2010

We at get asked all the time if our listed prices are truly "flat rate," or if we are going to raise the price once we have the flash drive in our possession. The answer is that we never, even raise the price for our data recovery services once we receive a flash drive. We believe that having a simple, transparent, flat-rate pricing system gives our customers the peace of mind of knowing exactly how much they will spend before ever sending us their flash drive. The only time we would ever require any additional money would be if we had to order parts, which is rare. So if other companies’ price structures seem confusing, we’re happy to offer one that makes sense, and more importantly, won’t leave you paying several hundred percent more than you expected.

Here are some tips to consider no matter what company you choose to recovery your data:

  • Get a full explanation of the cost before you ship - Make sure the rate is clear. If you send your flash drive and get a different rate after it arrives, your only options are to either pay the higher rate or have them return the drive, which can takes weeks from some providers.
  • Make sure they are reputable - verify testimonials, just because they have worked with big entities or have published "quotes" on their website, does not mean they are the best choice.
  • Confusing rate explanation - if the provider makes it confusing by adding tons of explanation on how to quote you, just run! Watch out for the "*" asterisks and read the fine print, if you can find it.
  • Don't choose just by price alone - often times we choose the cheapest provider, and end up costing us more down the road. Choose by reputation, reliability and guarantee.
  • Yes, Guarantee - is worth repeating. If they can't fix it, you shouldn't have to pay.